Frequently Asked Questions
Q1.What are your prices?
Our prices are subiect to change depending on supply and other market factors. We wil send you an updated price list after your company contact us for further information.
Q2.Do you have a minimum order quantity?
Yes, we require allintemational orders to have an ongoing minimum order quantty,.lfyou are looking to resel but in much smaler quantities, we recommend you
Q3.Can you supply the relevant documentation?
Yes, we can provide most documentation including Certifcates of Analysis / Conformance; insurance; Origin, and other expor documents where required.
Q4.What is the average lead time?
For samples,the lead time is about 7 days. For mass production, the lead time is 20-30 days after reciving the deposit pavment. The lead times become efecivewhen (1 we have received your deposit and (2) we have your final approval for your products. four lead times do not work with your deadine, please go overyour requirements with your sale. in all cases we willtry to accommodate vour needs. in most cases we are able to do so.
Q5.What kinds of payment methods do you accept?
You can make the payment to our bank account, Western Union or PayPal. 30% deposit in advance, 70% balance against the copy of B/L.
Q6.What is the product warranty?
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In waranty or not it is the culture of our company to.
Q7.Do you guarantee safe and secure delivery of products?
Yes, we alwavs use high qually export packaging. We also use speciaized hazard packing for dangerous goods and vaidated cold storage shippers fortemperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
Q8.How about the shipping fees?
The shipping cost depends on the way you choose to getthe goods. Express is normaly the most quickest but also most expensive way. By seafreightis the besi